Brainerd

AGC Agency Inc.

Brainerd

Managed IT Services In Brainerd

When your technology fails, your business pays the price—lost productivity, frustrated staff, and missed opportunities. Whether you’re in retail, manufacturing, healthcare, or professional services, your IT systems need to work seamlessly to support your operations.

At AGC Agency Inc., we provide fully managed IT services to businesses in Brainerd and across Central Minnesota. With over 17 years of experience supporting organizations with 5 to 100 desktops, we offer proactive, security-focused IT solutions designed to minimize downtime, increase efficiency, and support your long-term success.

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Years In Business

Satisfied Customers

Endpoints Managed

Common Problems

Common IT Challenges We Solve For Brainerd Businesses

Unexpected Downtime

Downtime costs more than just money—it disrupts your team and erodes trust. Our proactive monitoring and support reduce interruptions and boost reliability.

Outdated or Unmanaged Systems

Running on old or unsupported software? We modernize your systems and apply best practices to keep your tech running efficiently and securely.

Compliance Risks

If your business needs to meet HIPAA, PCI, or FTC requirements, we provide the tools, documentation, and support to stay compliant.

Security Threats

From ransomware to phishing, small businesses are increasingly targeted. We build a layered security defense to keep your business safe and secure.

Why Choose Us

Why Brainerd Businesses Choose AGC Agency Inc.

Proactive IT Monitoring

We monitor your network, devices, and systems 24/7, detecting and resolving issues before they affect your operations. 

Customized Support Plans

Your business isn’t cookie-cutter, and neither is our service. We tailor IT support packages to your size, budget, and industry-specific needs.

Security-First Approach

Cybersecurity is at the core of every managed IT package. From firewalls to backups, we keep your business and customer data protected. 

Experienced Local Technicians

You’ll work with the same reliable technicians who know your network, your goals, and your team—no bouncing around between helpdesk strangers. 

Scalable IT Infrastructure

Whether you’re growing, adding locations, or upgrading systems, we provide flexible infrastructure management that scales with your business. 

Services

Our IT Services Designed For Your Business Success

At AGC Agency Inc., we provide a comprehensive range of IT solutions tailored to meet your business needs. From cybersecurity to compliance, our services ensure your technology supports your goals seamlessly and securely.

Surveillance & NVR Systems

Secure your business premises with advanced surveillance solutions. We offer high-quality network video recorder (NVR) systems and surveillance cameras tailored to your business needs. From installation to management, our team ensures your security systems operate seamlessly, providing 24/7 monitoring and scalable options for growing businesses.

Technology & Infrastructure Services

IT Infrastructure and Network Infrastructure services form the backbone of an organization’s technology environment, encompassing the hardware, software, networks, and facilities that support the delivery of IT solutions. Network Infrastructure, specifically, focuses on the interconnectivity aspect, involving elements like routers, switches, firewalls, and cabling, all of which facilitate smooth communication and data exchange between devices and systems. Together, these services ensure seamless connectivity, reliable performance, and security across the organization’s digital ecosystem, enabling employees to access necessary resources and applications efficiently and securely from anywhere.

Compliance Services – HIPAA/FTC

Navigating compliance can be complex, but AGC Agency Inc. makes it simple. We help businesses adhere to industry-specific regulations, including HIPAA and FTC compliance standards, ensuring your IT systems meet all necessary requirements. From secure data handling to audit preparation, our compliance services safeguard your business against fines and reputational damage.

Cloud IT Services

Leverage the power of the cloud to streamline operations, improve collaboration, and increase efficiency. Our Cloud IT Services include cloud migration, storage solutions, and virtualized environments. Whether you need secure cloud backups or access to your systems from anywhere, AGC Agency Inc. provides reliable, scalable cloud solutions for your business.

Cybersecurity Services

Protect your business from evolving cyber threats with multi-layered cybersecurity solutions. We provide proactive monitoring, endpoint protection, firewalls, and secure backup strategies to keep your data and systems safe. Whether it’s preventing ransomware attacks or safeguarding sensitive customer information, AGC Agency Inc. ensures peace of mind with cutting-edge security tools and expertise.

Frequently Asked Questions

Brainerd Managed IT Services

What’s included in AGC Agency’s Managed IT Services?

Our managed IT services include 24/7 network monitoring, proactive maintenance, cybersecurity, data backup and recovery, cloud services, and responsive helpdesk support. We customize our plans to match the unique needs of your business, whether you’re in retail, healthcare, or manufacturing.

How does proactive monitoring reduce downtime?

Proactive monitoring means we’re watching your systems around the clock for signs of trouble—like failing hard drives, slow response times, or suspicious activity. This allows us to fix issues before they cause major problems or disruptions.

Do you offer on-site IT support in Brainerd?

Yes. While many issues can be resolved remotely, our technicians are available for on-site service when needed. We’re local to Central Minnesota, so you won’t have to wait days for help when something critical breaks.

Can you help us move to the cloud?

Absolutely. We offer full cloud migration services, including setup, data transfer, and user training. Whether you’re switching to Microsoft 365, hosting apps in the cloud, or implementing remote access, we make the transition seamless and secure.

How do you ensure our data is backed up properly?

We set up automated, encrypted backups that run on a set schedule, storing your data securely in the cloud. We also test backups regularly to ensure that your data is recoverable in case of hardware failure, cyberattack, or accidental deletion.

Is your IT support scalable as we grow?

Yes. Our service plans are built to scale. Whether you’re adding five employees or opening a second location, we provide the infrastructure and support to help your business grow without IT headaches.

Our Clients

Hear What Our Customers Have To Say

Gretchen Boulka Paramount Center for the Arts

We’ve been working with AGC for a number of years now, and it has been a great fit for our nonprofit organization. Mark and his friendly team have helped us troubleshoot IT issues and provide valuable insight into upgrading technology, cybersecurity.

Joe Kounkel Hoglund Transportation

From start to finish, when installing our new server, your attention to detail, the swiftness in responding to our needs and your ability to address the many challenges we posed to you and your company have made a positive significant difference. The new server has drastically increased our efficiency and speeds and makes many of our daily tasks run much smoother.

Jim Gabrielson Gabrielson Law

Gabrielson Law Offices, Ltd. has used Greg Kremer for our IT support for years, both in an individual capacity and after he joined AGC Agency. Since then, Greg and others at AGC Agency have consistently provided prompt attention to just about any technology-related issues that we encounter, either via remote log-in or in-person service.

IT Support That Powers Business Growth In Brainerd

You’ve got a business to run—don’t let IT get in the way. AGC Agency delivers responsive, secure, and scalable managed IT services that empower your team and support your success.

Book Your 15-Minute Discovery Call Today!

AGC Agency Inc.

St. Cloud HQ

1801 Tyler Trail

St. Cloud, MN 56301

Brainerd Office

109 Washington St, Suite 2

Brainerd, MN 56401

218-537-9125

Email: info@agcagency.com