Minneapolis

AGC Agency Inc.

Minneapolis

Managed IT Services In Minneapolis

Technology should be the engine that drives your business forward—not the thing that holds you back. Whether you’re dealing with constant downtime, outdated systems, or rising cybersecurity threats, unreliable IT can cost your Minneapolis business time, money, and productivity.

At AGC Agency Inc., we provide fully managed IT services in Minneapolis designed for small to mid-sized businesses with 5 to 100 desktops. With over 17 years of experience serving Central Minnesota, we deliver proactive, cost-effective, and security-focused IT solutions that align with your goals—not generic tech support that leaves you guessing.

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8 + 7 =

Years In Business

Satisfied Customers

Endpoints Managed

Common Problems

Common IT Challenges We Solve For Minneapolis Businesses

 

Frequent Downtime or System Crashes

Unreliable infrastructure and reactive support cost you productivity. We provide proactive maintenance and monitoring to minimize disruptions.

Rising Cybersecurity Risks

Small businesses are now the top targets for cybercrime. Our comprehensive cybersecurity services defend against ransomware, phishing, and internal vulnerabilities.

Scattered Cloud Tools and Poor Integration

We help consolidate and integrate your cloud platforms, file systems, and communication tools for a smoother, more productive digital environment.

Unclear or Unpredictable IT Costs

Our fixed-rate support packages offer predictable billing, transparent pricing, and no surprise charges—so you can plan and budget confidently.

Why Choose Us

Why Minneapolis Companies Rely On AGC Agency Inc. For Managed IT

Proactive IT Monitoring

We monitor your network, devices, and systems 24/7, detecting and resolving issues before they affect your operations. 

Customized Support Plans

Your business isn’t cookie-cutter, and neither is our service. We tailor IT support packages to your size, budget, and industry-specific needs.

Advanced Cybersecurity Protocols

Our services include endpoint protection, firewall management, secure backups, and compliance-grade data protection strategies.

Responsive Local Technicians

You won’t get passed around between call centers. You’ll work with the same experienced team that knows your business and your systems.

IT That Grows with You

From onboarding new employees to opening new locations, we scale your infrastructure and services as your business evolves. 

Services

Our IT Services Designed For Your Business Success

At AGC Agency Inc., we provide a comprehensive range of IT solutions tailored to meet your business needs. From cybersecurity to compliance, our services ensure your technology supports your goals seamlessly and securely.

Surveillance & NVR Systems

Secure your business premises with advanced surveillance solutions. We offer high-quality network video recorder (NVR) systems and surveillance cameras tailored to your business needs. From installation to management, our team ensures your security systems operate seamlessly, providing 24/7 monitoring and scalable options for growing businesses.

Technology & Infrastructure Services

IT Infrastructure and Network Infrastructure services form the backbone of an organization’s technology environment, encompassing the hardware, software, networks, and facilities that support the delivery of IT solutions. Network Infrastructure, specifically, focuses on the interconnectivity aspect, involving elements like routers, switches, firewalls, and cabling, all of which facilitate smooth communication and data exchange between devices and systems. Together, these services ensure seamless connectivity, reliable performance, and security across the organization’s digital ecosystem, enabling employees to access necessary resources and applications efficiently and securely from anywhere.

Compliance Services – HIPAA/FTC

Navigating compliance can be complex, but AGC Agency Inc. makes it simple. We help businesses adhere to industry-specific regulations, including HIPAA and FTC compliance standards, ensuring your IT systems meet all necessary requirements. From secure data handling to audit preparation, our compliance services safeguard your business against fines and reputational damage.

Cloud IT Services

Leverage the power of the cloud to streamline operations, improve collaboration, and increase efficiency. Our Cloud IT Services include cloud migration, storage solutions, and virtualized environments. Whether you need secure cloud backups or access to your systems from anywhere, AGC Agency Inc. provides reliable, scalable cloud solutions for your business.

Cybersecurity Services

Protect your business from evolving cyber threats with multi-layered cybersecurity solutions. We provide proactive monitoring, endpoint protection, firewalls, and secure backup strategies to keep your data and systems safe. Whether it’s preventing ransomware attacks or safeguarding sensitive customer information, AGC Agency Inc. ensures peace of mind with cutting-edge security tools and expertise.

Frequently Asked Questions

Minneapolis Managed IT Services

What’s included in AGC Agency’s Managed IT Services?

Our managed IT services include 24/7 network monitoring, proactive maintenance, cybersecurity, data backup and recovery, cloud services, and responsive helpdesk support. We customize our plans to match the unique needs of your business, whether you’re in retail, healthcare, or manufacturing.

How does proactive monitoring reduce downtime?

Proactive monitoring means we’re watching your systems around the clock for signs of trouble—like failing hard drives, slow response times, or suspicious activity. This allows us to fix issues before they cause major problems or disruptions.

Can you help us with HIPAA or PCI compliance?

Yes. We support businesses in regulated industries by implementing IT policies, encryption, secure backups, and access controls that align with HIPAA, PCI DSS, and FTC requirements. We also provide the documentation and reporting you need for audits.

Do you support remote or hybrid work environments?

Absolutely. We implement secure remote access tools, VPNs, cloud-based file systems, and collaboration platforms like Microsoft Teams to support distributed workforces in Minneapolis and beyond.

What if we already have internal IT staff?

We can work alongside your internal IT team as a strategic partner—handling cybersecurity, backups, or monitoring while they focus on in-house operations. Our co-managed IT solutions are designed to boost your IT capabilities without adding full-time overhead.

How fast is your support when we have an issue?

We offer rapid-response helpdesk and onsite support for critical issues. Many problems are resolved remotely in minutes, and because our team is local to Central Minnesota, we’re available for onsite support in Minneapolis when needed.

Our Clients

Hear What Our Customers Have To Say

Gretchen Boulka Paramount Center for the Arts

We’ve been working with AGC for a number of years now, and it has been a great fit for our nonprofit organization. Mark and his friendly team have helped us troubleshoot IT issues and provide valuable insight into upgrading technology, cybersecurity.

Joe Kounkel Hoglund Transportation

From start to finish, when installing our new server, your attention to detail, the swiftness in responding to our needs and your ability to address the many challenges we posed to you and your company have made a positive significant difference. The new server has drastically increased our efficiency and speeds and makes many of our daily tasks run much smoother.

Jim Gabrielson Gabrielson Law

Gabrielson Law Offices, Ltd. has used Greg Kremer for our IT support for years, both in an individual capacity and after he joined AGC Agency. Since then, Greg and others at AGC Agency have consistently provided prompt attention to just about any technology-related issues that we encounter, either via remote log-in or in-person service.

Get IT Support That Works As Hard As You Do 

Stop wasting time with IT that holds you back. Let AGC Agency Inc. deliver proactive, secure, and affordable managed IT services that power your Minneapolis business.

Book Your 15-Minute Discovery Call Today!

AGC Agency Inc.

St. Cloud HQ

1801 Tyler Trail

St. Cloud, MN 56301

Brainerd Office

109 Washington St, Suite 2

Brainerd, MN 56401

218-537-9125

Email: info@agcagency.com